Staff Education as a Key Succcess Factor for the Implementation of the Integrated Management System "SYMFONIA ERP" in an SME Company

    Title: Staff Education as a Key Succcess Factor for the Implementation of the Integrated Management System "SYMFONIA ERP" in an SME Company

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    https://doi.org/10.54937/2024.9788056111024.74-78

    Autor/Author: Dariusz Pierzak  https://www.ku.sk/cms/assets/images/iconORCID.png

    In: DOKOR 2024: Recenzovaný zborník z medzinárodnej interdisciplinárnej doktorandskej konferencie DOKOR 2024

    ISBN: 978-80-561-1102-4

    Strany/Pages: 74-78

    Rok vydania/Publication Year: 2024

    Vydavateľ/Publisher: VERBUM – vydavateľstvo Katolíckej univerzity v Ružomberku

    Abstrakt/Abstract: The small and medium-sized enterprise sector constitutes the largest set of institutional participants in any country's market economy. Companies in the SME sector face a number of barriers and constraints in their development, which are both internal and external. One of the most significant internal barriers to growth and development faced by companies in any country is the amount of management data generated and its level of complexity, which increases with growth. Data is used to assess the company's operations and make management decisions. It is therefore crucial to set up within the company a system that will allow for the collection and processing of the ever-increasing amount of management data and, on the other hand, the aggregation and presentation of these data in such a way that they form the basis for effective business decisions. This article characterises the key success factors for the successful implementation of the SYMFONIA ERP integrated enterprise management system, among which the first and most important is the education of staff and management in the field. The author pays particular attention to how the process of training staff and management should look like in the ERP system implementation project and why the effective implementation of the training process determines the success or failure of the system implementation.

    Kľúčové slová/Keywords: Company. IT. Information. Development. System. SME. Enterprise. Training. Education.

    Citácia:

    PIERZAK, Dariusz, 2024. Staff Education as a Key Succcess Factor for the Implementation of the Intedrated Management System "SSYMFONIA ERP" in an SME Company. In: DOKOR 2024: Recenzovaný zborník z medzinárodnej interdisciplinárnej doktorandskej konferencie. Online. Ružomberok: VERBUM – vydavateľstvo Katolíckej univerzity v Ružomberku, pp. 74-78. ISBN 978-60-561-1102-4. Available from: https://doi.org/10.54937/2024.9788056111024.74-78

     

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