Invisible Customers: Roma Experiences with Denial of Access
to Services in Slovakia

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https://doi.org/10.54937/2026.9788056112410.223-228

Autori/ Authors: Jana Levická     Sára Danielová   

In: DOKOR 2025. Recenzovaný zborník z interdisciplinárnej doktorandskej konferencie

ISBN: 978-80-561-1241-0

Strany/ Page Range: 223-228

Rok vydania/ Publication Year: 2026

Jazyk/ Language: Slovak

Vydavateľ/ Publisher: VERBUM – vydavateľstvo Katolíckej univerzity v Ružomberku

Abstrakt/ Abstract: This paper focuses on the issue of discrimination against Roma in accessing public and private services in Slovakia. Using a qualitative approach, it analyzes the experiences of Roma who faced denial of entry or service in restaurants, bars, hotels, hairdressers, or other commercial establishments. Such forms of discrimination, though often informal and difficult to prove, constitute a serious violation of the principle of equal treatment and have a long-term impact on the trust of Roma towards the majority society and its institutions.

Kľúčové slová/ Keywords:  Roma, discrimination, public and private services, social exclusion, qualitative interview

Citácia/ How to cite:

LEVICKÁ, Jana a DANIELOVÁ, Sára, 2026. Neviditeľní zákazníci: skúsenosti Rómov s odmietnutím prístupu k službám na Slovensku. In: DOKOR 2025. Recenzovaný zborník z interdisciplinárnej doktorandskej konferencie. Online. Ružomberok: VERBUM – vydavateľstvo Katolíckej univerzity v Ružomberku, 2026, s. 223-228. ISBN 978-80-561-1241-0. Dostupné na: https://doi.org/10.54937/2026.9788056112410.223-228

Toto dielo je publikované pod/ This work is licensed under a Creative Commons Attribution 4.0 International License.